Customer Support and Contact

Need help? We're here for you!

The Sadjé team is here to answer all your questions about our fashion items: jewelry, leather goods, accessories, and much more. Whether you need advice before buying or after-sales support, we're here to help.

📧 General questions & Pre-purchase advice

Are you hesitating between several products? Need advice on our jewelry, leather goods or accessories? Our team is here to guide you in your choice.

• Tips on choosing items that suit your style
• Information on product characteristics and materials
• Availability and delivery times
• Questions about payment methods

🛠️ After-sales service & support

Having trouble with your order or a product? Our customer service team is here to help.

• Order tracking and delivery
• Returns and exchanges (within 30 days)
• Manufacturer's warranties
• Technical problems or product defects
• Invoice requests

⏰ Our response times

Monday to Friday:9:00am - 6:00pm (Paris time)
Weekends and public holidays:Closed

We are committed to responding to your request within 24 to 48 business hours.

📍 Contact information

Email: contact@shopsadje.com

For a faster response, please use the contact form below, specifying the subject of your request.

Contact form

Fill out the form below and we will get back to you as soon as possible.